At Cuteness of Dogs, we are committed to providing a fast, reliable, and seamless shipping experience for our customers across the United Kingdom. Please review our shipping policy below for details on how we process and deliver your orders.
Order Processing
- All orders are processed within 24 hours of placement.
- Orders placed on weekends or UK public holidays will be dispatched on the next working day.
- In the event of a high order volume, processing may be delayed by up to 1–2 days. Customers will be notified by email if significant delays occur.
Shipping Locations
We currently ship to addresses within the United Kingdom only.
Delivery Times and Rates
- Standard Delivery: 3–5 business days.
- Express Delivery: 1–2 business days (available for selected products and locations).
Shipping charges are calculated and displayed at checkout based on the delivery option selected.
Please note that delivery times are estimates and may occasionally be extended due to factors beyond our control, such as courier delays or adverse weather conditions.
Shipment Confirmation and Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Tracking details will typically become active within 24 hours.
Damaged or Lost Shipments
Cuteness of Dogs is not responsible for products damaged or lost during transit. If you receive your order damaged, please contact the courier directly to file a claim. Ensure that you retain all packaging materials and damaged items before submitting a claim.
Returns and Refunds
For information regarding returns and refunds, please refer to our Return Policy.
Contact Us
If you have any questions regarding our shipping policy, please contact our support team:
Email: order@cutenessofdogs.com | hello@cutenessofdogs.com
Phone: 07424 312150
